POLICIES

Payments

A 50% deposit is required for all bookings and must be made within 48 hours of reserving studio time and services, with the balance to be paid upon delivery. For larger projects payments may be structured differently. Deposits and payments can be made by check payable to “Degraw Sound Corp”, PayPal to “booking@degrawsound.com” or with any major credit card (Visa, Mastercard, American Express, Discover) via Square. For PayPal or credit card transactions, a 3.5% processing fee may apply. Client is responsible for all fees on returned checks. Balances must be paid in full at the end of each session or upon completion of scheduled services. All sessions that run over scheduled time will be billed in half-hour increments for any and all overages. A 10% late payment fee will be assessed to unpaid balances after seven (7) days, again after twenty eight (28), and after every seven (7) days thereafter. All recorded media files shall remain property of Degraw Sound Corp. and will not be released to Client until balance is paid in full. Recorded media files that are not paid for after twenty eight (28) days shall become property of Degraw Sound Corp. in perpetuity and may be deleted and/or sold at the discretion of Degraw Sound Corp. Deposits are nonrefundable. Sessions cancelled with less than 72 hours notice will be billed for the full amount.

Additional Services and Fees

In addition to our standard recording and mixing services, here is a list of additional services and applicable fees that Degraw Sound can provide at client’s request.

• Should you require specific gear for your session beyond what is available in our collection, rentals can be arranged. Any additional rental gear secured by the studio at the client’s request must be paid for in advance. A quote will be provided to the Client for review before the rental is confirmed.  

•Piano tunings are $225.00 and are recommended for piano intensive sessions. If you would like to have the piano tuned for your session, please advise at time of booking or minimum seven (7) days in advance.

•Physical Media Charges. Reference CDs and DVD data back ups are billed at $5.00 per unit plus applicable studio time.

•Any accommodations, transportation or amenities secured by studio at client’s request will be billed accordingly on a case-by-case basis.

•Film shoots may incur additional charges and may be required to provide insurance certificate and liability waiver.

Data Storage & Limit of Data Liability/Media Waiver

Client is responsible for providing a Mac compatible external hard drive for data and media storage of all files that will leave studio with client at end of each session to ensure off-site back-up. It is strongly recommended that Client also provide a second external hard drive that may live at studio for duration of project and serve as an additional back-up. Please note that file back-up time is part of your session time. Degraw Sound Corp. is not responsible for educating or instructing client on care and storage of digital data and media. Degraw Sound Corp. is not responsible for any data, media or client files lost or corrupted while stored on studio computers or hard drives or costs associated with such loss, less the hours spent between Client’s last backup which at no point shall total more than one (1) day of studio time. Please note, as well, that files will be stored for no more than 30 days following completion of the session.  

General Studio Liability

  1. Degraw Sound shall endeavor to secure all recording media (all data, hard drives, master tapes, slaves, final mixes, DATs, cassettes, and all other magnetic media storage devices) owned by client, and left or stored on premises, but Degraw Sound shall not be responsible for loss or damage to any of the above.

  2. In the event of damage to or loss of client’s recording media due to willful negligence of Degraw Sound, Degraw Sound shall be responsible for replacement of no more than the value of the total replacement cost of the unrecorded media and studio time to date devoted to said recording project, which shall be no more than time billed since previous session and client media/data back-up.

  3. Degraw Sound shall endeavor to secure all other property left on premises by client, (other than recording media) but shall not be responsible for loss or damage due to theft, fire, flood, act of God or other eventuality beyond the control of Degraw Sound.

  4. Degraw Sound shall make every effort to prevent failure of studio equipment, but assumes no liability for delays or charges caused by failure of studio equipment during sessions other than waiving the cost of lost studio time.

 Damages

  1. Client shall be responsible for any and all losses or damages to Degraw Sound premises and/or property caused by the client, the client’s employees, guests, invitees or agents acting under client’s instruction, as a result of misuse, negligence, carelessness or willful misconduct.

  2. Client and/or client’s representatives, employees, guests, invitees or agents shall not bring glitter of any kind into or onto the premises of Degraw Sound at 597 Degraw Street, 3F, Brooklyn, NY 11217. Any client that brings glitter into or onto the premises shall be billed a $4,774.38 glitter removal and clean up fee.